Leadership

Scenario: A customer escalates an issue—a technical report wasn’t submitted on time (as per an internal, not statutory, timeline). Leader A walks in and starts a Root Cause Analysis (RCA): Who’s Read more […]

Actually, you don’t need to win at all. Perception is simply someone’s opinion—about you or a situation. And in no case can it replace the facts. (Courtesy: Priyanka Chopra ) Remember, the Read more […]